Website Privacy Policy
This policy explains how North Branch Health collects, uses, discloses, and safeguards information when you visit the website and interact through SMS messaging.
Last updated: March 2, 2025
1. Introduction
North Branch Health ("Company," "we," "our," or "us") is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.nbhvt.com and when you interact with us through SMS messaging.
By using our website and services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
This includes your name, email address, phone number, and any other information you voluntarily provide.
When you opt into our SMS program, we collect your phone number and any messages exchanged.
This includes IP address, browser type, operating system, and site usage information collected through cookies and tracking technologies.
3. How We Use Your Information
We use collected information for the following purposes:
4. SMS Messaging Compliance
By opting into our SMS program, you agree to receive text messages from us.
We adhere to 10DLC regulations and comply with the Telephone Consumer Protection Act and CTIA guidelines.
You will only receive SMS messages if you explicitly opt in through our website, online form, or other approved methods.
The number of general messages will not exceed four per month, with the exception of appointment reminders, depending on frequency of planned office visits, and SMS communications with the office initiated by you.
You may opt out at any time by replying STOP to any message.
Upon opting out, you will no longer receive SMS communications.
If you need assistance, reply HELP for support or contact us at 802.828.1234.
Message and data rates may apply.
We are not responsible for any charges incurred from your mobile carrier.
5. Information Sharing and Disclosure
Consumer information is never shared with third parties for marketing purposes.
We may share information with trusted partners who assist in operating our website, SMS messaging, or other business activities.
We may disclose information as required by law, subpoena, or government request.
In the event of a merger, acquisition, or asset sale, your information may be transferred.
We do not sell, rent, or share your personal information with third parties except in the cases listed above.
6. Data Security
We implement appropriate security measures to protect your personal information, including encryption, access controls, and secure storage.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
8. Your Rights and Choices
You may request access to or correction of your personal information.
Reply STOP to unsubscribe from SMS messages.
You can manage cookie preferences through your browser settings.
9. Third-Party Links
Our website may contain links to third-party sites.
We are not responsible for the privacy practices of these external websites.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes will be posted with an updated effective date.
Your continued use of our services constitutes acceptance of any modifications.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
North Branch Health
250 Main St, Suite 201
Montpelier, Vermont 05602
Email
privacy@northbranchvt.com
Phone
802.828.1234
Office Location
250 Main St, Suite 201
Montpelier, Vermont 05602
Mailing Address
PO Box 503
Montpelier, Vermont 05601
Phone
802.828.1234
Fax
802.828.1221
Contact Us
We have a small number of openings for ketamine therapy. For other services, we will respond if we have availability, but demand is extraordinarily high at this time.
It may take a few days to respond, and we will only respond if we are able to take new patients. There is no waiting list at this time. If you are a relative of a current patient, please mention that in the form.
Office Location
250 Main St, Suite 201
Montpelier, Vermont 05602
Mailing Address
PO Box 503
Montpelier, Vermont 05601
Phone / Text
802.828.1234
Fax
802.828.1221
New Patient Inquiries
North Branch Health is part of the Ideal Medical Practice movement, providing care in a welcoming environment.
Please use the contact form for all new patient inquiries.
We have a small number of openings for ketamine therapy. For other services, we will respond if we have availability, but demand is extraordinarily high at this time. It may take a few days to respond, and we will only respond if we are able to take new patients.
We do not have a waiting list at this time. Thank you for your understanding. If you are a relative of a current patient, please mention that in the form.
Patient Financing
North Branch Health is now accepting patient financing through the Advance Care Card.
Important note: North Branch Health has no relationship of any kind with the Advance Care Card and receives no compensation through advertising, clicks, card use, referrals, or any other means.